CodForm. ("we," or "us") are committed to protecting your privacy. This Privacy Policy applies across all websites that we own and operate, all services we provide, and any other apps or services we may offer such as events or training, “services”. This Privacy Policy governs our data collection, processing and usage practices. It also describes your choices regarding use, access, and correction of your personal information. If you do not agree with the data practices described in this Privacy Policy, you should not use our services.
We will never sell your personal data.
When we say 'personal data' we mean identifiable information about you,
like your name, email, address, telephone number, bank account details,
payment information, support queries, community comments and so on. If you
can’t be identified (for example, when personal data has been aggregated
and anonymized) then this notice doesn’t apply. Check out our
This Privacy Policy will help you better understand how we collect, use, and share your personal information. We may need to update this Privacy Policy from time to time. If the changes are significant, we will let you know, usually through an email.
When we refer to ‘we’ (or ‘our’ or ‘us’), that means CodForm. We provide easy-to-use cloud eCommerce Marketing software solutions. For European Union data protection purposes, when we act as a controller in relation to your personal data, our Data Protection Officer is our representative and can be contacted at .
When you visit our websites or use our services, we collect personal data. The ways we collect it can be broadly categorised into the following:
Information you provide to us directly: When you visit or use some parts of our websites and/or services we might ask you to provide personal data to us. For example, we ask for your contact information when you sign up for our solutions, respond to a job application or an email offer, participate in community forums, join us on social media, take part in training and events, contact us with questions or request support. If you don’t want to provide us with personal data, you don’t have to, but it might mean you can’t use some parts of our websites or services.
Information we collect automatically: We collect some information about you automatically when you visit our websites or use our services, like your IP address and device type. We also collect information when you navigate through our websites and services, including what pages you looked at and what links you clicked on. This information is useful for us as it helps us get a better understanding of how you’re using our websites and services so that we can continue to provide the best experience possible (e.g., by personalising the content you see).
Information we get from third parties: The majority of information we collect, we collect directly from you. Sometimes we might collect personal data about you from other sources, such as publicly available materials or trusted third parties like our marketing and research partners.
Where we collect personal data, we’ll only process it:
If we don’t collect your personal data, we may be unable to provide you with all our services, and some functions and features on our websites may not be available to you
CodForm complies with the Google API Services User Data Policy, including the Limited Use requirements. Any information received from Google APIs and transferred to any other app will adhere to this policy. For more details, please review the Google API Services User Data Policy accessible at: Google API Services User Data Policy
First and foremost, we use your personal data to operate our websites and provide you with any services you’ve requested, and to manage our relationship with you. We also use your personal data for other purposes, which may include the following:
To communicate with you. This may include:
To support you: This may include assisting with the resolution of technical support issues or other issues relating to the websites or services, whether by email, in-app support or otherwise.
To enhance our websites and services and develop new ones: For example, by tracking and monitoring your use of websites and services so we can keep improving, or by carrying out technical analysis of our websites and services so that we can optimise your user experience and provide you with more efficient tools.
To protect: So that we can detect and prevent any fraudulent or malicious activity, and make sure that everyone is using our websites and services fairly and in accordance with our
There will be times when we need to share your personal data with third parties. We will only disclose your personal data to:
We take all reasonable steps within our control to ensure that the personal information we hold about you is accurate, complete and up-to-date. However, we also rely on you to advise us of any changes to your personal information. You can change your personal data related to your CodForm account in the platform under Settings.
We are committed to protecting your personal data and have taken steps to ensure that your personal information is treated securely and to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.
Although we aim to create a safe, secure environment by trying to limit access to the site to legitimate users, we cannot guarantee that unauthorised parties will not gain access. To the extent permitted by applicable law, we expressly exclude any liability arising from any unauthorised access to your personal information.
We will notify you without undue delay, unless the risk to your individual rights and freedoms is low, for example, if the compromised data was well encrypted.
Please contact us at support@codform.com immediately if you become aware of any unauthorised use of your account by anyone else or any other breach of security.
The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal, tax or accounting requirements).
We’ll retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it, in accordance with our data retention policies and practices.
Please note that if you ask CodForm to stop processing your personal data in a certain way or erase your personal data, and this type of processing or data is needed to facilitate your use of the services, you may not be able to use the services as you did before, or at all.
To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too. A cookie is a small text file that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
Our site uses cookies to help us identify you from other users, track your usage of our site, and your website access preferences. We do or may use the following cookies:
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You can control and/or delete cookies as you wish—for details, see allaboutcookies.org . You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit our site and some services and functionalities may not work.
Our site may contain links to and from third party websites. If you click on such links, you do so at your own risk and subject to whatever privacy policy and/or website terms may govern the use of such websites. We have no control over, and are not responsible, nor liable for, the content, privacy practices or website terms of such websites or any information you provide to them. You should read the privacy policy of these third parties to find out how they handle your personal information when you visit their websites.
Your information may be processed outside of the country where you live. For individuals in the European Economic Area (EEA), this means that your data may be transferred outside of the EEA. Regardless of where we use, process, or store your data, we will comply with the protections set out in this Privacy Policy and relevant legislation. Where we disclose personal data to a third party in another country, we endeavour to put safeguards in place to ensure your personal data remains protected such as where we have approved transfer mechanisms in place to protect your personal data – i.e., by entering into the European Commission’s Standard Contractual Clauses.
If you have any questions or feedback about this Privacy Policy or our services, please do get in touch with us at support@codform.com.